In-Situ.com Support Case Study

  • Project Type: Information Architecture & UX Writing
  • Audience: In-Situ Users
  • Details: In-Situ's website provides PDF downloads, online FAQs, and other support content for users. I designed the information architecture for the support portion of the website.
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VuLink SDI-12 Settings

  • Project Type: UX Writing
  • Audience: VuSitu Mobile App Users
  • Details: With the VuSitu mobile app, users can configure VuLink telemetry devices to work with SDI-12 instruments.
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FlowTROLL

  • Project Type: UX Writing
  • Audience: VuSitu Mobile App Users
  • Details: I wrote text for six modals in the VuSitu mobile app. The purpose was to explain some confusing terminology.
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In-Situ's UX Writing Guidelines

  • Project Type: UX Writing
  • Audience: Writers at In-Situ, ChemScan, and Partech U.K.
  • Details: As a growing company, In-Situ needed to establish a recognizable voice. So I developed these guidelines.
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HydroVu Self Sign-Up

  • Project Type: UX Writing
  • Audience: New HydroVu Users
  • Details: Feature descriptions, help text, and other copy on HydroVu.com helps people sign up for In-Situ's cloud app.
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In-Situ Tech Notes

  • Project Type: Technical Writing
  • Audience: VuSitu Mobile App Users; Turbidity Sensor Users
  • Details: These two tech notes explain how derived water-quality parameters like TDS and TSS work.
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Yonico Router Bit Instructions

  • Project Type: Technical Writing
  • Audience: Yonico router bit users
  • Details: Step-by-step instructions guide users through setup and operation of Yonico router bits.
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Prorated Billing FAQ

  • Project Type: Technical Writing
  • Audience: HydroVu Users
  • Details: This simple explanation helps user understand prorated billing in the HydroVu cloud app.
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